MedSchoolCoach, LLC Privacy Policy

Last Updated: 1/1/2025

MedSchoolCoach, LLC (“MedSchoolCoach,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect personal information that you provide to us when you visit our websites (including MedSchoolCoach.com), use our mobile applications, access our learning platforms, or otherwise engage with any of our content, products, or services (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

If you do not agree with any portion of this Policy, please do not access or use our Services. Additional policy is located here: https://www.iubenda.com/privacy-policy/48036161 with this document taking precedent.

1. Scope of This Policy

1. Coverage
   This Privacy Policy applies to information collected through all websites, applications, learning platforms, and other online content published or operated by MedSchoolCoach, LLC.
2. Third-Party Links
   Our Services may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to the privacy practices of those third parties. We encourage you to review their privacy policies and practices before providing any personal information.

2. Information We Collect

We may collect personal information about you in various ways, including:

1. Information You Provide Directly

   • Contact Details: Name, email address, phone number, mailing address.
   • Account Information: Username, password, or other login credentials to our learning platforms or online portals.
   • Payment Information: Credit/debit card details and billing addresses when you pay for our Services.
   • Educational Background: Information about your academic history or test scores, if relevant to the Services you are seeking (e.g., tutoring or admissions consulting).
   • Other Voluntary Information: Any additional information you choose to share with us, such as messages you send to customer support or testimonials you choose to provide.

2. Information Automatically Collected

   • Device and Usage Data: IP address, browser type, operating system, device identifiers, pages viewed, links clicked, and the time and date of your visits.
   • Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to collect information about how you use our Services. For more details, please see our Cookie Policy (if applicable).

3. Information from Third Parties

   • Marketing Partners: We may receive information (such as demographic or interest data) from third-party partners that helps us better understand and serve you.
   • Social Media Platforms: If you interact with us through social media (e.g., by following our page or sending us a direct message), the platform may share certain profile information consistent with your settings on that platform.

3. How We Use Your Information

We use personal information collected through our Services for the following purposes:

1. Providing and Improving Our Services

   • Creating and managing user accounts.
   • Delivering content, products, or services you request.
   • Personalizing your learning experience on our platforms.

2. Communication and Customer Support

   • Responding to your inquiries, comments, or feedback.
   • Sending administrative or technical notices and updates (e.g., changes to our policies or account-related information).

3. Marketing and Promotional Communications

   • Sending newsletters, promotions, or other marketing materials about our Services or relevant third-party offerings.
   • If you provide an email address or other contact information, you consent to receive such communications from us and from our third-party partners. You can opt out at any time by following the instructions in each communication or contacting us directly.

4. Analytics and Insights

   • Analyzing usage trends to improve our Services and develop new features.
   • Measuring the performance of our marketing campaigns.

5. Legal and Security

   • Protecting the integrity of our platforms, including fraud detection and monitoring.
   • Enforcing our Terms of Service, investigating unlawful activities, and complying with applicable laws and regulations.

6. Other Purposes With Your Consent

   • If we intend to use your personal information for any other purpose not listed here, we will seek your explicit consent where required by law.

4. Sharing and Disclosure of Information

We value your privacy and only share your personal information in limited situations, including:

1. Service Providers and Partners

   • We may share information with trusted third-party vendors who assist us in operating our Services (e.g., payment processors, cloud hosting providers, analytics, or marketing partners). These vendors are authorized to use your personal information only as necessary to provide services to MedSchoolCoach.

2. Affiliates and Third Parties

   • We may share your information with affiliates or business partners to offer products or services that may be of interest to you. By providing your email address or other contact information, you consent to this sharing. You may opt out of these communications at any time.

3. Business Transactions

   • We may share or transfer your information if we are involved in a merger, acquisition, reorganization, or sale of assets. In such cases, we will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

4. Legal and Regulatory Disclosures

   • We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., subpoenas or court orders). We may also disclose information when necessary to protect our rights, property, or safety, or that of others.

5. With Your Consent

   • Apart from the scenarios above, we will request your consent if we need to share your information for any new or unforeseen reason.

5. Managing Your Communications Preferences

1. Opt-Out of Marketing

   • You can unsubscribe from marketing or promotional emails by following the “unsubscribe” link at the bottom of each email or by contacting us.

2. Third-Party Communications

   • If you no longer wish to receive communications from any third parties with whom we have shared your information, please follow their specific opt-out instructions or contact them directly.

6. Children’s Privacy

1. General Audience
   • Our Services are intended for a general audience of college and graduate students or aspiring students. We recognize that some users under the age of 18 may seek our Services (e.g., high school students exploring early career options), and we do not prohibit them from using or accessing our Services.
2. Under 13
   • We do not knowingly collect or solicit personal information from children under 13 without verifiable parental consent. If you are a parent or guardian and believe your child has provided personal information without your consent, please contact us so we can delete that information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no online data transmission or storage can be guaranteed to be 100% secure. You transmit information to us at your own risk.

8. International Data Transfers

Your personal information may be stored and processed in countries other than your own. By using our Services, you consent to the transfer of information to the United States or to any other country in which MedSchoolCoach or its service providers maintain facilities, subject to appropriate safeguards in accordance with applicable law.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or allowed by law. When we no longer need your personal information, we will securely delete or anonymize it.

10. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the information we hold about you. To exercise these rights, please contact us at the information provided below. We will respond in accordance with applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by updating the “Last Updated” date at the top of this page and, in some cases, by sending you a notice or posting a notice on our websites or applications. Your continued use of our Services after any such changes constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

MedSchoolCoach, LLC
1660 Soldiers Field Rd
Brighton, MA 02135
Email: help@medschoolcoach.com

We value your privacy and strive to address any concerns quickly and effectively.

By using MedSchoolCoach’s websites, applications, learning platforms, or other content we publish, you acknowledge that you have read and understand this Privacy Policy and agree to be bound by its terms.